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Booking & Online Policies

Everything you need to know about scheduling a session, what to expect before we meet, and how our time together is protected.

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How it works

Every client relationship begins with a conversation — not a booking form. Here is the path from first contact to ongoing sessions.

to ongoing sessions.

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1 .Coffee Chat complimentary

A relaxed 60-minute conversation to explore whether we are a good fit. There is no commitment, no pressure, and no charge. Book directly through this site.
 

2. Intake by invitation

If we decide to move forward, I will send you a short intake form before your first paid session. This is handled privately between us — not through the website.
 

3. Book & pay online

Once intake is complete, you can book sessions directly through this site via Wix Bookings. Payment is required at the time of booking — your session is confirmed once payment is received.

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4. Zoom confirmation

After booking, you will receive an automatic confirmation email containing your unique Zoom link. Please save it — the same link is used for each session.

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Session details

Duration

60 minutes (45- 50 minutes exploration with time to integrate)

We begin and end on time.
 

Platform

Zoom

Link provided at booking 

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Time zone

Central Time (CT)

USA

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Payment

Due at booking (except Gratis Coffee Chat)

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Before your session

Please find a quiet, private space where you will not be interrupted. A comfortable chair, a glass of water, and a few minutes of stillness before we begin can make a meaningful difference.​

 

Cancellation & refunds

  • Cancel or reschedule — 24+ hours before
    Full refund or reschedule

  • Cancel or reschedule — Less than 24 hours
    50% fee retained

  • Illness or emergency — Any time
    Full refund or reschedule

  • No‑show — No notice given
    No refund

  • Coffee Chat — Any time
    Complimentary — no charge​
     

To cancel or reschedule, please email me directly. Do not rely solely on cancelling through the booking system — a personal note ensures nothing is missed.

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Late arrivals & no-shows

  • If you arrive late, your session will still end at the originally scheduled time. The remaining time is yours fully — we simply work with what we have.

  • If you have not joined within 15 minutes of the session start time and have not been in touch, the session will be considered a no-show and the full fee is retained.

  • If I experience a technical issue or need to cancel on my end, you will receive a full refund or the option to reschedule at no cost.
     

Privacy & confidentiality

  • Sessions are not recorded unless explicitly agreed upon by both parties in advance.

  • Your name, contact details, and session content are kept strictly confidential in accordance with the ethics guidelines of Spiritual Directors International and The International Focusing Institute.

  • Personal data collected through this website is used solely for scheduling and communication purposes and is never shared with third parties.

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Scope of practice

Embodied Listening sessions are not therapy, counseling, or medical care. I am not a licensed mental health or medical professional. Our work together is rooted in compassionate presence, Focusing, and Soul Care — a complement to, not a replacement for, professional clinical support. Full details are outlined in the Terms & Conditions.

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CONTACT ME

For any questions you have you can contact me here.

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Hours

By Appointment only. Sessions available via Zoom.
Monday through Thursday between 9:00 am - 6:00 pm US Central Time or by prior arrangement.

© 2025 by Simone Grimmer - mind·body·soul·care

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